Please contact us via e-mail at

operation@svp-tech.com

click here to contact us

** If you are requesting a Return authorization number, please include the following information. The incomplete information will cause delays of your case.

1. Which e-bay seller and order item number or reseller you are purchasing your item from.
2. Model of your digital camera, camcorder, digital frame, or GPS. (You can check it in our website and specify the color of the device. Ex: HDDV 2880-Red; Xthinn-864 and etc)
3. Detail Problem Description.( The more specific, the more helpful.)
4. Date of Purchase. (SVP only provides 1-year warranty, there will be a fee applied to repair the camera/camcorder if the item is out of warranty)
5. Your name, e-mail, phone number, and the return address.

** If you are requesting for a refund, please contact the reseller directly. SVP only handles one warranty service. ** Please go to www.svpcam.com to purchase accessories.